3C EASY not only provides users with professional mobile phone maintenance and service, but also relies on its strong supply chain, technologies, and advanced and digitalized business model to show international customers that this company is equipped with diverse capabilities and potentials, including allocates online orders based on geographic locations.
Standardized & certified spare parts supply chain
High quality assures customer’s satisfaction
3C EASY gathers the world best spare parts for nearly every mobile phone on the market. Each spare part will be tested and to be equipped with a unique code, to support maintenance franchisers to better manage products and services. Such omni-channel management will also help users to enjoy a more convenient and better post-service experience.
Technical support
Every phone to be fixed
Our global technical support center in Huaqiangbei, Shenzhen, is assisted by famous and authorized mobile
phone manufactures and their tech teams. We are determined to support our service partners with any
maintenance issues, and will update new techniques and tools once there is a change in the market.
To increase their capabilities is our ultimate goal. We also provide management support, for efficiency and a better service experience for customers.
Free customized management system for efficiency and low cost.
Products, technicians, inventories, orders, bills… everything will be clear.
3C EASY provides well-developed IT system for comprehensive store management, which is developed based on industrialized service logic, and only for 3C EASY stores. The system will be able to manage inventories, product listing, technician’s information, orders, customer, and all financial information.
Omni-channel order
More orders, more customers
We welcome all maintenance providers to join our team, and to have authorized service stores. We will allocate orders from our ecommerce partners, especially installation services for customers who have purchased digital products from our partners. These orders will be allocated geographically, to provide you with more opportunities to meet more customers, and earn installation fees.
Huge scale mobile phone Maintenance market
According to an IDC report, 2017 global shipment of smart phones reached 1.462 billion, and another 2018 report for the first quarter shows that the malfunction rate of Android models is 18.9%. iOS models’ malfunction rate is 15.2%. 90% of smart phones after one year using, will have battery issues, screen breaking issues, and other concerns. Phone maintenance market is huge. Square Trade, an American insurance company reported in April 2017, that there will be a smart phone broken every 2 seconds in America. Although smart phone technology has been steadily increased through years, without high quality post-purchase maintenance, the lifespan of these advanced models will be very minimum. Another huge problem is that official post-purchase service is very expensive and complicated. To take Apple as an example, users without purchasing official warranty or models exceeding the warranty period will always choose third party maintenance service for more affordable and high quality maintence.