Q
Do you repair any other kind of phones?
A
Of course! If you have managed to break your cell phone,odds are we can fix it. Browse our repair services.
Q
Do you offer any type of warranty on your repairs?
A
Yes, all repairs carry a 180 days parts and labor warranty,which means if you have any issues related to the repair within180 days we will take care of it free of charge!
Q
How do I know if I need the LCD repair or not?
A
If the actual screen of the phone is bleeding, white, or has any dead pixels then you’re going to need to select the LCD & Glass option as the LCD has suffered irreversible damage.
Q
Do you offer a warranty on screen repair services?
A
Yes, all parts and repair services include a 180 days warranty. This warranty covers only the part(s) that were replaced. It does not cover any subsequent damage to the phone or components that were not replaced.
Q
Do you have any retail locations that I can bring my device to for repair.
A
Our location are dedicated to providing all the repair services found a 3c-easy to local customers. To find out if there is a repair locations near you check out our store locator.
Q
Can my phone be repaired while I wait in one of your locations?
A
Almost all repairs can be completed while you wait in 30 minutes or less by one of our experienced technicians. The only repair that cannot be completed while you wait is the water damaged repair service. Water damaged devices generally need to be dropped off for at least 24-48 hours.
Q
Do I need to make an appointment to bring my device into one of your repair locations?
A
No appointment is needed. Simply stop by during our hours of operation and we will be happy to assist you with any repair needed.
Q
Who are the 3C-easy techs?
A
Our technicians are smart phone and mobile devicesuper heroes who are enthusiastic about saving customers in need. All of our technicians have been through training an extensive interview process, industry quiz and a deep background check. In training, Senior mobile maintenance engineers are responsible for teaching. Each action is strictly standardized from theory to practice. The trainees can start work after they are qualified in examination.